Customer Service Representative

Working as a customer service representative comes with a lot of different stories. There's some good ones, there's some bad ones, but one I distinctly remember is at Cozy Earth Bamboo Bedding when I was a customer service rep there. Well, I helped this woman purchase a bamboo sheet set and she went on to explain to me that she didn't really think the sheets would work for her and her husband because her husband had been battling cancer and he can never sleep because it's so hot at night. She tried the sheets out anyway and then a couple weeks later she called me thanking me and the business because the sheets actually helped her husband sleep who hadn't been sleeping for months. And it was just such a unique story that I don't think I would have found anywhere else unless I was working as a customer service rep.